Privacy Policy

Who We Are

AASKRA Real Estate (“AASKRA”, “we”, “us”, or “our”) operates this Dubai-based real estate advisory website and related enquiry channels.

For the purposes of this website, AASKRA is the business responsible for deciding how personal data submitted through the site is handled.

• Business identity: AASKRA Real Estate / AASKRA Realty
• Email: sales@aaskrarealestate.ae
• Phone / WhatsApp: +971 50 206 1139
• Address: Office No. 3204, Aspect Tower, Business Bay, Dubai, U.A.E

Scope of This Policy

This policy applies to visitors to our website, people who contact us through enquiry forms, people who communicate with us by email, phone, or WhatsApp after using the site, and people who ask us to send updates or follow-up communications.

It does not govern separate contractual arrangements, transaction documents, or brokerage/advisory mandates that may contain their own more specific terms.

Personal Data We Collect

• Identity and contact data such as your name, email address, phone number, and WhatsApp number.
• Enquiry details such as property interest, budget range, preferred locations, timing, investment goals, and free-text notes you choose to submit.
• Communication records such as emails, WhatsApp messages, and call follow-up notes created when we respond to your request.
• Technical information such as IP address, browser, device type, pages viewed, referral source, and cookie consent status.
• Preference data relating to follow-up communications or update requests where you voluntarily ask to hear from us.

How We Collect Data

• Directly from you when you complete forms, contact us, request a callback, or ask us to follow up.
• When you initiate contact through links to WhatsApp, email, or phone from this website.
• Automatically through basic website logs and strictly necessary cookies that support site operation and consent storage.

Why We Use Your Data

• To respond to enquiries and arrange consultations.
• To provide the advisory follow-up or property-related discussion you requested.
• To send relevant follow-up communications where you have asked to hear from us.
• To maintain site functionality, security, and fraud prevention.
• To document and respect cookie preference choices.
• To comply with legal, regulatory, and recordkeeping obligations that apply to our business.

Legal Basis and Permitted Grounds

We process personal data where you have given consent, where processing is reasonably necessary to respond to your request or take steps before providing services, where processing is needed to comply with legal or regulatory obligations, and where processing is reasonably necessary for site security, fraud prevention, recordkeeping, and legitimate business administration to the extent permitted by applicable UAE law.

We do not rely on generic imported legal wording that is disconnected from how this site actually operates. Our intention is to process only what is reasonably relevant to the services and communications you request.

Who We Share Data With

We may share personal data internally with relevant advisors and staff, and externally with website hosting providers, communications tools, technology vendors, and professional advisers where this is reasonably necessary to operate the site or respond to your enquiry.

We may also disclose information where required by law, regulatory request, or lawful authority. We do not sell personal data.

Cross-Border Transfers

Some of our technology providers may process or store data outside the UAE. Where this happens, we take reasonable steps to work with service providers that maintain appropriate operational, technical, and contractual safeguards for the type of data involved.

How Long We Keep Data

• General enquiry and contact records: up to 24 months from the last meaningful interaction, unless longer retention is reasonably needed.
• Follow-up and update preference records: only for as long as reasonably necessary to honor your communication choices.
• Cookie consent records: up to 180 days, or until a newer consent version is required.
• Legal, compliance, and dispute-related records: for as long as reasonably necessary or required by applicable law.

Your Rights

Subject to applicable law, you may request access to your personal data, ask us to correct inaccurate information, request deletion where appropriate, withdraw consent for marketing-style communications, or ask us to update your cookie preferences.

To exercise any such right, contact us using the details below. We may need to verify your identity before acting on a request.

Cookies and Similar Technologies

AASKRA currently uses strictly necessary cookies only. These support core site functionality and store your cookie-consent choice.

Analytics and marketing cookies are not currently active. If we introduce optional analytics or marketing technologies in the future, they will remain disabled unless separately activated with an appropriate consent flow.

Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, misuse, alteration, or loss. No website, transmission method, or storage environment can be guaranteed to be completely secure, so we cannot promise absolute security.

Children

This website is intended for adults engaging with real estate, investment, or advisory topics. We do not knowingly collect personal data from children in a way that is intended to create independent investment or advisory interactions.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version published on this page will apply from its stated update date.

Contact and Complaints

If you have concerns about how your data has been handled, please contact AASKRA first so that we can review the issue. Where applicable law requires, we may also cooperate with competent regulatory or governmental authorities.